Privacy Policy

Last Updated: March 26, 2026

1. Introduction

This Privacy Policy explains how Rymind Inc. ("Rymind Inc.", "we", "us", or "our") collects, uses, discloses, and safeguards personal information collected through our website at https://www.endeal.ai, our desktop application, and related services (collectively, the "Service").

This Privacy Policy applies to information collected through the Service. It does not apply to third-party websites, platforms, or services that are not operated by us, even if they are linked to or integrated with the Service.

By using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account or use the Service, you may provide:

  • Account Information: Name, email address, password, and account preferences
  • Business Information: Your profession, target audience, industry, business description, and outreach preferences
  • User Inputs and Content: Prompts, search criteria, instructions, notes, lists, saved searches, workflow settings, and other content you submit through the Service
  • Communications: Information you provide when contacting our support team or otherwise communicating with us

2.2 Information We Collect Automatically

When you access or use the Service, we may automatically collect certain technical and usage information, including:

  • Device Information: Such as IP address, browser type, operating system, device type, and, where applicable, unique device identifiers
  • Usage Data: Such as pages visited, searches performed, features used, time spent on the Service, session activity, and interaction patterns
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

We use this information to operate, secure, maintain, and improve the Service.

2.3 Information from Third Parties

We may receive information from third parties in connection with providing the Service, including:

  • Third-Party Data Providers: We may receive personal information from third-party data providers in connection with the Services and related functionality. We do not control how these providers collect, compile, maintain, use, or retain such information, and we do not guarantee its accuracy, completeness, legality, or continued availability. Your use of such information remains subject to applicable law and any applicable provider terms.
  • Publicly Available Information: We may receive or derive information from publicly available sources, including publicly accessible websites, business directories, and public professional profiles. We do not independently verify all such information and cannot guarantee that it is accurate, current, or complete.
  • Third-Party Integrations: If you connect third-party accounts or services, such as social networking platforms or customer relationship management systems, we may receive information from or act through those integrations as authorized by you and permitted by the applicable integration. You are responsible for ensuring that you have the right to connect, share, submit, or use such information, and that your use of the Service complies with applicable laws and any applicable third-party terms, restrictions, or platform rules.

We do not authorize or encourage scraping, unauthorized extraction, or automated use of third-party platform data or accounts in violation of applicable laws, platform rules, or third-party terms.

Use of the Service in connection with third-party platforms may still be subject to account limits, platform restrictions, review, suspension, or enforcement by the applicable platform, and we do not guarantee that use of the Service will be permitted by or remain compliant with any third-party platform's rules or policies.

2.4 Inferences and AI-Generated Information

We may use automated systems, including artificial intelligence and machine learning tools, to generate insights, classifications, rankings, recommendations, draft content, lead evaluations, and other outputs based on information you provide, information received from third-party sources, publicly available information, and automated analysis.

These outputs are probabilistic in nature and may be inaccurate, incomplete, outdated, inconsistent, or biased.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 To Provide and Operate the Service

  • Create and maintain your account
  • Provide access to the Service and its features
  • Process and fulfill your requests
  • Support lead search, enrichment, review, and workflow functionality
  • Save user settings, preferences, and workspace configurations

3.2 To Improve and Develop the Service

  • Analyze usage patterns to understand how users interact with the Service
  • Identify, troubleshoot, and fix bugs or issues
  • Develop new features and functionality
  • Conduct research, analytics, and performance measurement
  • Maintain system reliability and product quality

3.3 To Provide AI-Powered Features

We use automated systems, including artificial intelligence and machine learning tools, to support certain Service features, including:

  • Lead search and matching based on semantic understanding
  • Candidate evaluation and prioritization
  • Draft message generation
  • Personalized recommendations and prioritization

These features are intended to support user workflows and are not guaranteed to be accurate, complete, or suitable for any specific purpose.

3.4 To Communicate with You

  • Respond to your inquiries and support requests
  • Send service-related announcements and updates
  • Provide account-related notifications
  • Notify you of material changes to the Service, our Terms, or this Privacy Policy

3.5 For Security and Compliance

  • Detect, prevent, and investigate fraud, abuse, misuse, and security incidents
  • Protect the security and integrity of accounts, systems, and the Service
  • Comply with legal obligations
  • Enforce our Terms of Service and other policies

4. AI and Automated Processing

4.1 AI-Powered Features

The Service uses AI technologies, including large language models and other machine learning tools, to support features such as:

  • Semantic Search: Understanding natural language queries to identify relevant leads
  • Candidate Matching: Evaluating candidate suitability based on multiple signals
  • Message Generation: Creating draft outreach messages for user review
  • Lead Prioritization: Prioritizing leads based on automated fit analysis

These features rely on automated processing and probabilistic models and may produce inaccurate, incomplete, outdated, inconsistent, or biased outputs.

4.2 Third-Party AI Services

We use third-party AI service providers through API-based integrations to support certain Service features. These providers may process prompts, inputs, and related data submitted through the Service in accordance with their own terms, policies, and operational practices.

Except to the extent expressly stated by us, we do not control how such providers use, store, retain, or further process data once transmitted to them.

You should avoid submitting highly sensitive personal information through the Service unless expressly required and supported by the Service. This includes government identification numbers, financial account information, payment card information, health information, and other similarly sensitive data.

4.3 AI Decision-Making

AI-generated insights, recommendations, rankings, classifications, and content are generated by automated systems. These outputs:

  • Are provided for informational and workflow-support purposes only
  • May contain errors or inaccuracies
  • Should be independently reviewed and verified by you before being used to make business, outreach, compliance, or other decisions

5. Information Sharing and Disclosure

5.1 Service Providers

We may share personal information with third-party service providers who assist us in operating the Service, including providers of:

  • Cloud hosting and infrastructure
  • Customer support services
  • Analytics services
  • Security, authentication, and related operational support

5.2 Third-Party Data and AI Providers

To provide the Service, we may share search inputs, filters, prompts, query parameters, and related data with:

  • Data providers, for lead search and enrichment
  • AI providers, for processing queries and generating outputs

5.3 Business Transfers

In the event of a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction.

5.4 Legal Requirements

We may disclose personal information when required by law, legal process, or valid requests by public authorities, or when we believe disclosure is necessary to:

  • Comply with applicable law
  • Enforce our Terms or other policies
  • Detect or prevent fraud, abuse, misuse, or security incidents
  • Protect our rights, property, users, systems, or business

6. Data Sources and Third-Party Providers

6.1 Data Providers

The Service may integrate information made available by third-party data providers in connection with lead search, enrichment, and related Service functionality. These providers maintain and control their own data sources, collection practices, and retention practices. We do not independently verify all such information and are not responsible for the underlying collection practices of these providers. For more information, please refer to the applicable provider terms and privacy policies.

6.2 Public Information

Some information made available through the Service may originate from publicly available sources, including professional networking sites, public directories, and company websites. We do not independently verify all such information and cannot guarantee that it is accurate, current, or complete.

6.3 Third-Party Websites and Services

The Service may contain links to or enable connections with third-party websites, platforms, or services, including third-party data sources, integrations, and social media or CRM platforms. These third parties operate independently and have their own terms and privacy policies. We do not control and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access or connect to through the Service.

7. Your Rights and Choices

7.1 Access and Correction

You may access and update certain account information at any time by logging into your account, where available.

7.2 Deletion

You may request deletion of your account and certain personal information by contacting us. We will review and respond to your request within the timeframe required by applicable law, subject to applicable legal, contractual, operational, and retention requirements.

7.3 Opt-Out of Marketing

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails. You may still receive transactional or service-related communications.

7.4 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights under California law, subject to applicable exceptions and limitations:

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to Delete: You may request deletion of certain personal information
  • Right to Correct: You may request correction of inaccurate personal information
  • Right to Non-Discrimination: We will not unlawfully discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support-center@endeal.ai.

We may verify your request by matching information you provide with information in our records. You may designate an authorized agent to make a request on your behalf, subject to applicable verification requirements.

7.5 Do Not Track

Some web browsers may transmit "Do Not Track" signals. We do not currently respond to such signals in a uniform way.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, destruction, loss, alteration, or misuse.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, support the operation and security of the Service, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period may vary depending on the nature of the information and the purposes for which it is processed. When personal information is no longer required for these purposes, we will delete, anonymize, or otherwise securely dispose of it within a reasonable timeframe, unless a longer retention period is required or permitted by applicable law.

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use

  • Essential Cookies: Required for the Service to function
  • Analytics Cookies: Help us understand how users interact with the Service
  • Functional Cookies: Enable enhanced functionality and personalization

10.2 Managing Cookies

You can manage cookie preferences through your browser settings. If you disable cookies, some features of the Service may not function properly.

11. Children's Privacy

The Service is not intended for individuals under 18 years old, and we do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from an individual under 18 in violation of applicable law, we will take appropriate steps to delete or otherwise handle such information in accordance with applicable law. If you believe that a person under 18 has provided personal information to us, please contact us using the details provided in Section 14 below.

12. International Data Transfers

Rymind Inc. is based in the United States, and your personal information may be processed, stored, or accessed in the United States and other jurisdictions where we or our service providers operate. Data protection laws in those jurisdictions may differ from those in your place of residence. Where required by applicable law, we will implement appropriate safeguards for international data transfers and will update our practices as necessary to reflect applicable legal requirements.

13. Changes to This Privacy Policy

We may modify or update this Privacy Policy from time to time in our discretion. If we make material changes, we will provide reasonable notice by posting the updated Privacy Policy on the Service, updating the "Last Updated" date, or by other reasonable means where appropriate. Your continued use of the Service after the updated Privacy Policy becomes effective constitutes your acknowledgment of the updated terms.

14. Contact Us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or need assistance regarding our privacy practices, please contact us at support-center@endeal.ai.

15. Miscellaneous

15.1 Applicability of Terms of Service

The Terms of Service continue to govern all legal relationships arising from your access to and use of the Service. To the extent permitted by applicable law, provisions in the Terms of Service relating to disclaimers, limitation of liability, indemnification, and dispute resolution shall also apply to claims or disputes arising in connection with this Privacy Policy.

15.2 Dispute Resolution

Any dispute arising out of or relating to this Privacy Policy shall be resolved in accordance with the dispute resolution provisions set forth in our Terms of Service.